Once upon a time there was a very large enterprise with a
long history of being the leader in its industry. In fact, it had a 25% share of
the world market – four times its closest competitor. It got to that position by
being the most efficient producer in the world. It was able to attract more
capital at lower costs because it delivered a much higher return on that
capital. It treated investors well. Then one day management started
to get lazy (as managements are wont to do). They worried less about
efficiency, market share, and investors and started worrying more about
rewarding themselves and being popular with the employees of the
business. They hired more and more workers and promised them lavish
retirement benefits. But instead of setting aside money in a pension fund, they
decided to simply pay those benefits from future cash flow, of which there
would surely be plenty. Over time, the employees became lazier as well
(as employees are wont to do). Instead of firing those that didn’t meet productivity
standards, management simply hired more and more of them. After all, it was
satisfying to come to work every day and read the employee newsletters about
how generous and wonderful you were. Besides, the investors were just
being greedy and interested only in the numbers. As equity investors
started moving capital toward start-up businesses with higher potential,
management formed an ESOP and simply borrowed more of its working capital.
After all, they had the strongest balance in the world. Borrowing was easy.
Employees wanted more benefits and fewer working hours. They had needs.
Management borrowed more and more and more until one day, the debt of the
enterprise equaled its entire annual production. Creditors started asking
questions. They downgraded the enterprise credit rating. Revenues sagged; benefit costs increased. Management borrowed more and more. They didn’t
pass an annual budget for years. Suddenly a large nosy group began to
question the wisdom of management. Maybe the business model is broken? Maybe we need to restructure? You know, the sort of turnaround thing
that private equity firms like Bain Capital do? Management was aghast. Private
equity firms are cruel and heartless. They fire people and take away your benefits
just to create higher returns for capital investors. We don’t need to be more
competitive. Things are just fine the way they are. We simply need more time
and more borrowing. Maybe we’ll give up one of the company picnics. Buy cheaper
paper for the copiers. Make our most productive people foot more of the pension
costs. That’s the ticket. Don’t panic. Everything will be alright. We know
what’s best for you. Have we ever lied to you?
And so, the enterprise reached a decision point. A
turnaround seemed like the necessary thing to keep the enterprise growing, but would surely be
painful for many. What if we had to change jobs or work more for what
we want? What if we had to live with the consequences of our own decisions? Although they didn’t trust management all that much, their plan sounded
a whole lot easier. No Pain. You Gain. Don’t Worry. Be Happy. You
deserve it! It's only fair. And so, they had to make a choice.
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